FINDING CONTENT IS PAINFUL
Employees or clients can’t find the right content when they need, and if they do find it, it can’t be rated, securely shared or collaborated on.
PRIMARY COMMUNICATION IS VIA EMAIL
Email is how employees and clients interact making it difficult to track important discussions and progress as they relate to tasks.
NO MOBILE ACCESSIBLITY
You may have an app, but it doesn’t work seamlessly across all devices and creates a difficult transition and varied experiences for mobile employees and clients.
NO ACTIONABLE USAGE ANALYTICS
There are no actionable insights to pinpoint workflow inefficiencies or client engagement issues, so on-demand improvements can’t be made.
CONTENT IS NOT CENTRALLY MANAGED
Your content is scattered across systems and products and there is no good way to organize all of it and manage quality and access control, in one place.
TRAINING PULLS EMPLOYEES FROM TASKS
Employees can’t meet immediate skill needs and solve problems without slowing their productivity by being redirected from their workday tasks.